FinDash Docs · Reviewed 2026-08-09
Charles Schwab Custodial Integration
Authorize Schwab Data Delivery, register master accounts, and review client mappings.
Request Data Access
In Schwab Advisor Center, go to Account Management → Forms Library and search for Request for Data Access Agreement. Select FinDash, Inc. as the service provider, complete the DocuSign process, and wait for confirmation. The in-product setup guidance estimates 3–5 business days total.
Registering Master Accounts
After Schwab confirms delivery, open Firm Settings → Custodian Integrations → Charles Schwab and open Register Schwab Master Account. Enter the confirmed 8-digit master account number. Firms with more than one master relationship can register each confirmed number.
Review Suggested Matches
FinDash can suggest a client when a Schwab owner email matches a FinDash client email. Suggested does not mean mapped: an authorized manager must confirm the match, use Map All Suggested after reviewing the batch, choose another client, or create the correct client record.
Data Synced
Schwab Data Delivery can provide account details, positions and holdings, transactions, security data, cost basis, and realized or unrealized gain/loss data. FinDash processes available feed files in the cloud; this workflow does not require an advisor to download files to a local computer.
Viewing Schwab Data
Once connected, Schwab account data appears in: Net Worth (account balances and positions), Investments (portfolio analysis and holdings), and the client's profile. Data is aggregated with other linked accounts for a complete financial picture.
File Types Processed
ACC (Account Information), RPS (Reconciliation Positions/Holdings), TRN (Transactions), SEC (Security Information), UPT/UPN (Unrealized Gain/Loss), ULT/ULN (Unrealized Lots), and RLD/RLW (Realized Gain/Loss).
Troubleshooting
If the connection is inactive, confirm Schwab completed the agreement and that the correct master account is registered. If no suggestion appears, verify the owner email or map manually. If recent files are missing, use the available processing/refresh controls or contact hello@findash.ai.
Step by step
- Request Schwab Access: Complete Request for Data Access Agreement in Schwab Advisor Center with FinDash, Inc. as provider.
- Wait for Confirmation: Complete DocuSign and wait for the Schwab/FinDash setup confirmation.
- Register Master Account: Enter the confirmed 8-digit number in Firm Settings → Custodian Integrations.
- Review Suggestions: Confirm suggested email matches or map unmatched accounts manually.
- Verify Client Data: Check Schwab balances, holdings, and activity in the intended client record.
Open this guide in FinDash Docs